The Uber Black and Uber Comfort pickup zone at Kempegowda International Airport in Bengaluru.
| Photo Credit: Special Arrangement
Uber, in partnership with Bangalore International Airport Limited (BIAL), introduced India’s first dedicated Uber Black pickup zones at Kempegowda International Airport (KIA), enhancing the premium travel experience for passengers at both Terminal 1 and Terminal 2.
The initiative, launched on August 11, also covers Uber Comfort rides. It is aimed at offering a seamless transition between air and ground travel, according to Uber.
The new zones feature enhanced amenities such as water dispensers, charging stations, a staffed helpdesk kiosk, and trained on-ground personnel to assist passengers.
Uber stated that high-rated drivers and well-appointed vehicles are part of the service, ensuring a more refined commuting option for airport travellers. This marks the ride-hailing company’s first-ever Uber Black zone at any airport in India.
Arnab Kumar, Director of Business Development for Uber India and South Asia, said, “Bengaluru airport is one of the busiest and most important airports in India. With the introduction of Uber Black pickup zones for Uber Black and Uber Comfort, we are enhancing the travel experience from the moment passengers step out of the terminal.”
A BIAL spokesperson said, “The dedicated pickup zones for Uber Black and Uber Comfort are a step forward in our vision to deliver seamless, high-quality experiences at every stage of travel.”
KIA, which handled over 41.88 million passengers in FY 2024–25, is the busiest airport in south India, and the third largest in India. It recently surpassed 350 million cumulative passengers since its inauguration, and remains India’s leading airport for perishable cargo for the fourth consecutive year.
Published – August 11, 2025 03:24 pm IST
