
Passengers stand with their luggage, after radar failure led to the suspension of outbound flights across the UK, at Heathrow Airport in Hounslow, London, on July 30, 2025.
| Photo Credit: Reuters
Scores of flights to and from U.K. airports were cancelled on Wednesday (July 31, 2025) due to a technical glitch, according to the air traffic control service, prompting anger from airline chiefs.
The number of aircraft in Londonâs air space was limited by the service, known as NATS, as a result of a technical issue which was quickly resolved.
Airports including Londonâs Heathrow and Gatwick and Edinburgh were affected. Heathrow is Europeâs busiest air hub.
There were 67 departures and 55 arrivals cancelled as of 7:30 pm (1830 GMT) while a number of flights were also diverted, according to aviation analytics firm Cirium.
In 2023 NATS suffered the countryâs worst systems failure in almost 10 years, stranding thousands of passengers.
Airline chiefs reacted angrily to the cancellations which came at the peak of the UK summer holiday travel season.
Ryanair COO Neal McMahon called for NATSâs chief executive Martin Rolfe to resign over the failure.
âIt is outrageous that passengers are once again being hit with delays and disruption,â said McMahon.
âIt is clear that no lessons have been learnt since the August 2023 NATS system outage.â
EasyJet COO David Morgan said it was âextremely disappointingâ to again see a failure âcausing disruption to our customers at this busy and important time of year for travelâ.
âWhile our priority today is supporting our customers, we will want to understand from NATS what steps they are taking to ensure issues donât continue,â he added.
A Department for Transport spokesperson said it was âworking closelyâ with NATS to understand the cause of the glitch and the âimplications for the resilience systems in placeâ.
The âtechnical issueâ responsible for the disruption was at the serviceâs control centre in Swanwick in southwest England, it said.
It first announced problems at around 4:00 p.m. (1500 GMT) and in an update an hour later said systems were fully operational and that departures had resumed at all airports.
Published â July 31, 2025 06:29 am IST

